Shanghai Streets, Bhandup

I am a die-hard fan of Chinese cuisine. Even a humble egg or veg fried rice satiates my gut. Mumbai boasts of an array of Chinese restaurants. They are so widespread that you make a phone call and you are devouring Chinese at home. There is surely a vast difference between the restaurants that serve authentic Chinese and the ones that cater the so-called Indian Chinese.
We were window-shopping in Neptune Magnet Mall when we came across this small outlet cum restaurant in Food Court. The restaurant was packed and we had to wait for around 15 minutes. The more the wait, the more our expectation grew of our new try.
The seating capacity is not much with around 7 tables closely placed. The ambience scores a 4 out of 10 here. They have an open kitchen.
For starters, we ordered chilly coated chicken which came after 25 minutes. The service here is pathetic. We had to ask for water thrice. There were around 3 guys in the kitchen out of  whom only one person was continuously working. As long as we were there, he was the only one who cooked all the orders. There was one person to take the orders and 2 guys to serve. Out of whom only one was working… working real hard.
Our starters came after 20 minutes.
Our main course was veg fried rice and Thai chicken with mushrooms in red gravy. It seemed liked ages before our main course came to the table.
Last but not the least was our dessert – the honey glazed crispy flat noodles. This was the only order that came in no time, all thanks to the PDA…Public Display Of Anger…
The manager offered us 2 pepsis for free in order to compensate the delay.
It was only the food that dint disappoint. The starter was yummy. Chincken was tender and perfectly cooked. Thai curry was mouthwatering and made me go for seconds and thirds.
I did not click pictures of the main course as I was dying of hunger and totally running out of patience.
There is no dearth of good Chinese restaurants in the city. So, to keep up in the race, Shanghai Streets desperately need to work on these areas…specially customer service. They need to remind themselves of the phrase “Customer is a King” everytime.